We were searching for info on Public Storage’s corporate offices and ran across a
new website with well over 100 complaints against Public Storage posted by PS’ customers from across the USA!
The website isn’t even an actual Public Storage site; it’s one of those bogus “company info” websites that just shows the address and phone number for Public Storage’s national headquarters in California. But apparently people hate Public Storage so much, and it’s so hard to actually find the Public Storage website and register a complaint with them that PS customers have started posting their complaints all over the web in desperation!
Here are a few of the best complaints from the site. See if any of these customers’ complaints sound familiar to you:
[9 June 2014] “Amazingly nice staff until I discovered they broke into my storage stolen and damaged items. To date Public Storage has refused to assist with damages. Insist on small claims. The regional director and corporate staff didn’t deny it’s a problem nor denied it’s there policy to do pulmonary inventory via video surveillance when you move in. I moved over $15,000.00 worth of inventory into my unit. $1000’s stolen and damaged.”
[5 June 2014] “Outrageous Pricing – I’m a long time renter in Chicago since 2010, without missing a payment and never late. My rent has been raised 34 dollars in the last 5 months with no explanation, other than a customer service rep telling me ‘We can raise your rent whenever we feel like it, there’s no limit’ WOW. So I will be exiting as of this month. Thank you for the great relationship!”
Posted in California, Chicago, consumer fraud, criminality, deceptive business practices, district manager, fraud, Hawaii, IL, Illinois, late fees, New Jersey, New York, Ohio, Public Storage Sucks, Public Storage sucks in, steal your stuff, sucks, swindlery, Texas, Virginia, Washington, we steal your stuff
Tagged America, auctions, burglars, California, Chicago, complaints, Illinois, late fees, New Jersey, poor customer service, Public Storage, sucks, Texas, theft
We already knew that, for their customers, “Public Storage” really should be known as “Public Stealage” because that seems to be exactly what they want to do: steal your stuff! But we had no idea that they also suck from their employees’ standpoint as well. We just came across the following report from “glassdoor.com” where a Public Storage employee who lives on site at one of their facilities right here in Chicago, Illinois sounds off about working conditions for a live-in wage slave at Public Storage! Check it out:
Public Storage (aka Public Stealage) gets a whopping 19% approval rating from their employees, even after their execs flood website with positive reviews!
I have been working at Public Storage
Pros – Free housing and meeting some interesting customers or tnts
Cons – Omg ...they change things so much u don't know what is going on we have 11 scripts to remember...you do a lot of work and if you don't have help with the people who work at your store ....you will be so stressed and is it really worth it? PS is like a pimp they want you to push their things merch and insurance but ( and insurance is optional) u don't bonus off of that right now! Vacation time is what u work for u accumulate it by the hour u work but in my district now the sm says you can only take a seven day vacation...I used to take a month if I wanted!!! I'm quite sure if upper management went on vacation they take more than 7 days!! They take theory time on fixing problems with tnt and employees!!! I live on site I haven't had any screens [for a long time and I have a young child - PS Sucks] the regional manager has been to do apartment check three times and I yet have received the screens!!! Maybe because no bonus for [the regional manager - PS Sucks]] was involved! I love my co worker in my district but Ps will drain u stress u and push u away and eventually out the DOOR!
Advice to Senior Management – LISTEN TO YOUR EMPLOYEES ON THE FRONT LINE THESE SCRIPTS ARE UNREAL ...CONSUMERS CARE ABOUT THEIR MONEY JUST LIKE MANAGEMENT!!!! AND EMPLOYEES ARE CONSUMERS AS WELL WHEN WE CLOCK OUT FROM PS....STOP TRYING TO FIND US EMPLOYEES BS AND HELP US OUT AND STOP BEING SOME GREEDY!
There are several more of these kinds of complaints from Public Storage employees about how crappily they are treated by the company, from all over the United States! We’ll be publishing them later on so everyone can see that whether you are a customer or an employee – PUBLIC STORAGE SUCKS!
— Public Storage Sucks
Posted in Chicago, Illinois, Morton Grove, Public storage corporate executives, Public Storage managers, Public Storage sucks in, Uncategorized
Tagged 19% approval from employees, Chicago, employee, glassdoor.com, Illinois, living conditions, manager, no vacations, Public Stealage, Public Storage, regional manager, sucks, work conditions